Chief Executive Officer
Sean Erickson joined One Touch Brands in 2017 as Chief Executive Officer, continuing a successful career blending large global corporate leadership roles and entrepreneurial ventures. Sean is passionate about creating value by focusing on customers first and always, and delivering extraordinary results by combining talented and motivated teams and breakthrough technologies.
Sean is highly regarded in the software and communications communities as an innovator inspired to imagine, develop, deliver and advance human experiences, connecting brands and consumers, in increasingly intuitive and exciting ways. His work in real time communications, including building one of the world’s first cloud contact center platforms.
Before joining One Touch as CEO, Sean most recently lead the venture portfolio Sitel & Group Acticall, As Chief Ventures & Infrastructure Officer, Sean was responsible for the Groupe Acticall subsidiaries: Social Client, Novagile, Extens and Learning CRM. Working with the CEOs of these businesses, Sean developed global growth strategies, while continuing to run one of the largest global contact center network and applications infrastructures in the world.
Prior to running the venture group, Sean was Chief Marketing Officer and Chief Infrastructure Officer for Sitel, contributing to the sale of Sitel to Groupe Acticall in 2015.
Prior to Sitel, Sean was CEO of Cloud 10, a start-up pioneering in the cloud contact center industry, and before that was CEO of Vercuity, a JPMorgan Chase One Equity Partners funded telecom expense management company serving hundreds of Fortune 500 and Global 1000 companies, having built a team and software platform enabling organizations to save millions of dollars a year while also transforming to IP based services.
Sean was recruited by the private equity group while he was a Vice President at Dell, following executive roles in companies including Teletech, TCI, and MCI. He also developed solutions in conjunction with Big 5 Consulting firms for some of the largest brands in the world. Sean is a graduate of Wichita State University, and lives with his wife in the Rocky Mountains just outside Denver, Colorado.